Samsung is a pretty popular laptop brand right now, but their reputation may be about to suffer due to claims that it is shipping brand new laptops with an active keylogger installed. According to a post on Networkworld by Mohamed Hassan, the StarLogger keylogger was found preinstalled and active on not just one, but two brand new Samsung laptops.
Would any company be stupid enough to do this and risk a serious PR backlash? According to Hassan, the first was found when he installed security software on his new laptop. That laptop was later returned because of a video driver issue, but the replacement Samsung that he purchased also had the same keylogger on it. One thing that seems suspect is this. Why wouldn’t he have returned the first right away after he found the keylogger? He wasn’t mad enough?