Sony warns laptop owners of defective NVIDIA GPUs |
NVIDIA GPUs have been at the center of some notable issues with laptops. The GPU was a weak link in some Apple notebooks when the new Mac models with NVIDIA GPUs debuted. Sony is also having a problem with the GPUs in some of its notebooks.
Sony is warning owners of its Vaio laptops that the GPUs from NVIDIA inside the machines may be faulty. The fault could cause the GPUs to overheat and ultimately fail. Sony says that it is offering free repairs and an extended warranty on certain Vaio models that feature NVIDIA graphics made with faulty die and weak packaging.
Sony says that it will cover the cost of repair if laptops with NVIDIA GPUs show distorted video, duplicate images or a blank screen due to GPU failure. Sony is also extending the warranty to three-years in addition to the standard 12-month warranty. No refunds are being offered on the laptops.
TAGS: NVIDIA, Sony   |
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My Sony Vaio GPU failed approximately two months ago, roughly at the same time as the battery which was “cooked” by the intense heat. Sony refused to repair it at first as it is a few months out of warranty. After much insistence on my part, they finally admitted to the problem and a week ago promised to send DHL to collect it. One week later, several emails and promises to collect and repair and I am still waiting!! Now they dont even bother replying to my emails anymore. Wondering if anybody knows the office address of the person in charge of Sony UK. I wish to pursue the matter further. I will never buy Sony products again!!! I am furious.