Magellan announces RoadMate 1470 |
Magellan is a big name in the GPS industry and offers everything from hand held GPS devices to automotive GPS. GPS is much better than having to dig out an atlas or map to find your way around a city and is even useful if you know the city well thanks to traffic updates.
Magellan announced a new GPS device called the RoadMate 1470 today that features the OneTouch menu. The 1470 has a 4.7-inch LCD that is touch sensitive and includes maps of the U.S., Canada, and Puerto Rico.
Premium features on the device include an integrated AAA TourBook, Highway lane assist, and spoken street names. The Lane Assist feature helps drivers to be sure they are in the right lane for upcoming turns. SmartDetour is a feature that routes drivers around heavy or stationary traffic. Magellan is offering the 1470 for $299.
TAGS: GPS, Magellan, RoadMAte
|
 |  |  |  |
I am truly upset and dissappointed with Magellan. My husband had purchased me the Roadmate 1470 for this past Christmas. I went ahead and registerd my product on your website where I had read that there is a newer version, the 2.2 update, for my GPS. I went ahead and uploaded it to my unit and sure enough the 2.2 version was corrupt. It ate my machine!!! My unit was permanently frozen on the uploading screen. So I called the 1-800 number and listened to the automated voice that said to visit “Maggie” on-line where I can also download the newest version. After listening to that I was connected to a person. I had explained the situation to the woman and she said I can mail it to Magellan at my cost of shipping. I demanded that I speak with a supervisor because I am not paying shipping for something that YOUR website did to my unit!!! They emailed me a packing label. I mailed it in and it took two full weeks for me to have recieved the new one. The new one at which was REFURBISHED and did not work correctly. What a major dissappointment! So once again I called Magellan and demanded that they take this one and exchange it for another one that had the 2.2 version on it and was brand new. My husband did not pay $200.00 plus accessories for me to have a refurbished unit. So they emailed me another shipping label. I sent it off and waited another 2 full weeks. I recieved this 3rd one this past monday, Feb 8th. This one rattles. It rattles when I drive over bumps, it rattles when I turn corners, it rattles all of the time. So this time my husband called in because at this point I am so upset and mad that I knew I did not have the patience to deal with your stupid company. So now they emailed me once again another packing label and I sent it off on wednesday, Feb 10th. My husband had said that your company would send us out the Roadmate 1475T for all of the misshaps. Now I am currently waiting on my unit. This whole experience has been extremely upsetting and irritating. It’s hard to believe that a company so large could have so many defective units. I understand that in this econmy that there is a lot of cut backs but if it takes away the quality of the product, then quit making it. There is no reason for manufacturing junk! If this unit is not up to my expectations then your company can send me out a check for the unit and I will by a GPS unit elsewhere. Natalie